general information
To take under consideration for shows – no recording, video or audio is allowed without previous authorization; the use of mobile phones or other sound devices is not allowed during the event; tickets should be kept until the end of the event; no exchange or returns will be made; discounted ticket holders should carry the corresponding supporting documents; check your ticket when purchasing; no access to the venue after the event starts, except if authorized by the front of house manager; no entry allowed to people with objects which might be considered dangerous, or people accompanied by animals (except guide dogs, duly identified).
program changes – the program which is presented may be subject to changes.
helpline – in case of doubts or additional questions, contact our ticket office through telephone number 253 142 200 (only available during normal working hours)
how to buy
BOL online ticket office – the online ticket office allows the public to buy tickets in a simple, fast and comfortable manner, for any of the shows on the program. Buy now.
Physical points of sale for the BOL online ticket office – check the online ticket office points of sale here
discounts
Discounts applicable when purchasing tickets – 65 years old and above, Municipal card for large families*, persons with special needs and companion*, Youth and Student card, children under the age of 12, groups of ten or more people* (with reservation and advance pickup, 48h before the show), U.Dream card (15% applicable)
*discounts only applicable at the gnration counter
Conditions – the discount is 20%; discounts will be made upon purchase of tickets, with the corresponding identification documents having to be presented when accessing the shows; discounts are only applicable for shows promoted by gnration, with a price of admission over 5€ (please ask for information at the ticket office)
reservation
reservation policy – reservations must be made through the telephone or email, and will be valid for a period of 48 hours after the request, and up to 24 hours before the show.
ticketing office
general hours – monday to friday, from 9h30 to 6h30 pm; saturday, from 10h00 to 6h30 pm
hours on show days – opening 60 minutes before the start of the show.
where to buy
points of sale – tickets for shows can be purchased at the gnration counter, Theatro Circo, CTT, Fnac, Worten, Sport Zone, Youth hostels, other locations (check here) or at the online ticket shop.
